FAQ

TOBNIY™ IS OPERATED BY
Shenzhen Zhouye Xiaozhu E-Commerce Co., Ltd.
Owner: Zhou Juan
Registered address: Unit C1001, Building 2, Huabanli Xinyuan, Zhuguang Village, No. 190 Zhuguang Road, Zhuguang Community, Taoyuan Subdistrict, Nanshan District, Shenzhen
Phone +86 184 7624 1203
Customer Service Email service@tobniy.com
TOBNIY™ is committed to providing thoughtfully selected products, clear customer information, and dependable support throughout the shopping experience.

Shenzhen Zhouye Xiaozhu E-Commerce Co., Ltd.
service@tobniy.com

What types of products does Tobniy™ offer?
Tobniy™ focuses on household organization products such as drawer organizers, hanging storage, shelf organizers, countertop caddies, under-bed storage, wall storage, and compact space-saving accessories.

Tobniy™ is operated by Shenzhen Zhouye Xiaozhu E-Commerce Co., Ltd.

How do I know where a product can be used?
Each product page includes images and descriptive information showing its intended placement. Always check the product description and available specifications before use.

Do storage products require assembly?
Some products are ready to use, while others may need simple placement, hanging, folding, or installation. Relevant instructions are shown on the applicable product page or supplied with the item.

How should Tobniy™ organizers be cleaned?
For most household organizers, gentle wiping with a soft cloth is suitable. Product-specific care information should take priority whenever it is provided.

Can colors look different from the images?
Small differences may occur because of lighting, photography, display settings, and normal production variation.

Can I use a product for something not shown on the page?
Use products only in a way that is appropriate for their design, dimensions, mounting method, and intended household function.

Contact Shenzhen Zhouye Xiaozhu E-Commerce Co., Ltd. at service@tobniy.com.

Questions about this information?
If you need clarification about this page, your order, or our store policies, please contact our Customer Care team at service@tobniy.com or call +86 184 7624 1203 .